Summer Camp Registration

When does the online registration begin and where is the link?

https://secure.e-registernow.com/cgi-bin/mkpayment.cgi?state=2294

Having trouble registering? Click here.  Or try a different or newer browser. Or copy and paste the registration link above into your browser instead of clicking on it from this webpage.

 

What are the steps to complete a registration online?

Step 1: Select your camper’s age group and the week(s) they wish to attend.

Step 2: Enter your camper’s and family’s information.

Step 3: Review the information  
     Step 3b: At the end of step 3, you have the option to register any additional campers to be put on the same receipt. The system will automatically walk you through steps 1-3 for each additional camper. 

Step 4: Enter your VISA or MasterCard information

Step 5: Confirmation of registration.

  • An email will also be sent to the email address provided.
  • A parent information letter will be attached to the email.
  • A link to a pdf version of your receipt will be provided in the email.

 

What do I do if I am registering my friend’s child and we want separate receipts?

If you wish to register a camper on your friend’s behalf, you must complete steps 1 to 5 on a separate transaction to receive separate receipts.

 

What information is mandatory to complete a registration?

A valid VISA or MasterCard number with the expiry date and the 3 digit security code found on the back of your card.

Camper information:

  • Age group
  • Week(s) to attend
  • Name
  • Date of birth
  • Medicare number
  • Allergies and medical conditions
  • Camper's gender

Family information

  • Parent/guardian name(s)
  • Email address
  • Mailing address with postal code
  • Home phone number
  • Who has custody of the camper
  • Emergency contact person
  • Emergency contact person’s phone number

Agree to the following waivers and age group consent:

  1. I attest that my child’s age meets the age requirements as outlined below, and I understand that my child’s registration will be cancelled and refunded in the case of non-compliance.
  2. I waive all claims against the Magnetic Hill Zoo, the City of Moncton and it's agents in respect to any personal loss or bodily injury resulting from my child's participation in Zoo Camp at the Magnetic Hill Zoo.
  3. I have provided the Zoo with all necessary medical information and I can be reached at the number(s) listed. In an emergency, I authorize the Zoo to secure medical care for my child.
  4. (For 8-13 year old campers only)I waive all claims against the Magnetic Hill Zoo, the City of Moncton, and its agents in respect to any personal loss or bodily injury resulting from my child's participation in Magic Mountain days as part of Zoo Camp at the Magnetic Hill Zoo.
  5. (For 14-17 year old campers only) All "Keeper Camp" participants must follow the safety rules and regulations as set by the Staff of the Magnetic Hill Zoo. Failure to comply with these rules and regulations causing potential endangerment to themselves, other Magnetic Hill Zoo Staff, the general public, and the animals will result in immediate removal from the Program without refund.

The following information is requested but it not mandatory:

  • List the friend/sibling’s name's if you would like your camper to be in the same group as a friend/sibling. (This is only possible if the friend/sibling is registered for the same week and is in the same age group as your camper. We will do our best to accommodate your request.)
  • List the sibling’s name if you have siblings registered for the same week and age group and would prefer these siblings to be separated in two different classrooms. (This is only possible for the 5-7 year old age group for the weeks of June 26, July 4 & 10, and August 14 & 21. We will do our best to accommodate your request.)
  • Parent or guardian work phone number
  • Parent or guardian cell phone number
  • Name of additional adult(s) authorized to pick up the child
  • Optional waiver: “I will allow the zoo to use photos/video of my child for promotional reasons."
 
What methods of payment does the online registration system accept?

Visa and MasterCard

What do I do if I do not have a credit card or internet access to register online?

Registering online is the quickest and easiest way for you to get the spot you want for your child. This can be done from a location and at a time that is convenient for you without having to rely on zoo staff.

Therefore, if you cannot make arrangements to use a credit card and/or gain internet access, zoo staff will be available on Monday April 10 from 7-9 pm to accept in person registrations at the Zoo’s main entrance building. Zoo staff will be able to sign up your child online for you and can accept cash, Visa, and MasterCard payments. Debit/Interac payments will not be accepted. From April 15thonward, zoo staff will also be available to accept in person registrations on weekdays from 9 am to 4 pm.

April 10

  • Online registration begins
    • 7 pm
    • Visa and MasterCard only
  • In- person registration begins
    • 7-9 pm
    • Intended for those who do not have internet and/or credit card access only
    • Cash, Visa, MasterCard accepted
    • Debit/Interac will NOT be accepted
  • Telephone registrations will NOT be available on April 10.

From April 11th onward

  • Online registration is always open.
    • Visa and MasterCard only
  • In-person registrations
    • Available most weekdays from 9 am to 4 pm (With exception to May 22, June 22, July 1, August 7, 28-31, Sept 1)
    • Intended for those who do not have internet and/or credit card access only
    • Cash, Visa, MasterCard accepted
    • Debit/Interac will NOT be accepted
  • Telephone registrations
    • Available weekdays from 9 am to 4 pm
    • Intended for those who do not have internet access only
    • 506-877-7722
    • Visa and MasterCard only

 

What do I do if I need to change or cancel my child’s registration?

Please email (preferable) or call the camp director, This email address is being protected from spambots. You need JavaScript enabled to view it. , 877-7722. Monday to Friday from 9 am to 4 pm.

 

What is your cancelation policy?

No refunds are given if a cancellation is received within 14 days of the first day of camp in which a camper is registered (except in the case of unforeseen circumstances).

 

How can I get another copy of the parent information letter?

Please click here to download the PDF version of the parent information letters.

 

How can I get another copy of my receipt?

Click on the link provided in the confirmation email you received when you registered.

If you have deleted the confirmation email, please email to request another copy of your receipt to This email address is being protected from spambots. You need JavaScript enabled to view it.  and include the following information: your camper’s name, week(s) they are registered, and age group.

 

What are the age requirements for each age group?

5-7 year old age group: The 5-7 year old age group is intended for children ages 5, 6 or 7 years old. Campers must be at least 5 years old by the first day of the camp week in which they have registered. (For example, if a camper turns 5 years old on July 15, 2017, then the camper may attend camp on the week of July 17 or later in the summer.) 8 year olds are also permitted in the 5-7 year old age group.

8-10 year old age group: The 8-10 year old age group is intended for children ages 8, 9 or 10 years old. Campers must be at least 8 years old by the first day of the camp week in which they have registered. (ie. If a camper turns 8 on July 15th, 2017 then the camper may attend camp on July 17 or later in the summer.) 11 year olds age also permitted in the 8-10 year old age group.

A 7 year old may register for an 8-10 year old age group if the following 2 requirements are met:

  • The 7 year old will be turning 8 years old by December 31, 2017.
  • An adult aged 18 years or older accompanies, and is responsible for, the 7 year old child on Magic Mountain day.

11-13 year old age group: The 11-13 year old age group is intended for children ages 11, 12 or 13 years old. A 10 year old camper may register for an 11-13 year old group if the 10 year old is turning 11 years old by December 31, 2017.

14-17 year old age group: The 14-17 year old age group is intended for youth ages 14, 15, 16 or 17 years old. 14-17 year old campers must be at least 14 years old by the first day of the camp week in which they have registered. (For example, if a camper turns 14 on July 15th, 2017 then the camper may attend camp on July 17 or later in the summer.)

 

How many times can my child attend camp this summer?

If you wish to register your 5-7 year old camper for more than one week this summer, the camper may attend a maximum of one week during the It's a bird bonanza! theme and may attend a maximum of one week during the Lions, Tigers, and Bears, oh my! theme.

If you wish to register your 8-10 year old camper for more than one week this summer, the camper may attend a maximum of one week during the Conservation Connection theme and may attend a maximum of one week during the Why do animals do that? theme.

An 11-13 year old camper may attend a maximum of one week per summer.

A 14-17 year old camper may attend a maximum of one week per summer.

 

What are the camp’s hours of operation and other basic details?

This information can be found in our parent information letters. Please click here to download the PDF version of the parent information letters.

 

What do I do if the week I want to send my child is full?

At the bottom of the step 1 of the registration process you will see the following text to direct you to a waiting list:

 

Why did the Zoo switch to an online system in 2013?

  1. The majority of our customers have requested this service in the last 2-3 years.
  2. An online system significantly increases the ability to fairly deliver the “first come, first served” principle.
  3. It significantly reduces the number of people who have to stand in a line up on the first day of registration for several hours each year.
  4. It allows customers to register from a location that is convenient for them.
  5. It allows customers to register at a time of day that is convenient for them.

 

Can the online registration system accommodate several people registering at the same time?

Yes! The company we have hired to develop and maintain the online system has experience with online registrations for several other day camps across Canada and is accustomed to accepting upwards to 16,000 transactions per day.